Profitroom

• You can manage reservations from various sources intuitively and in one place.
• The system prevents overbooking.
• You manage payment, deposit and credit card data in accordance with the highest security standards.
• Integration with the reception system.
• Simplicity and easy control of the system and connectivity with the Booking Engine (online booking system).
• Currently, it is possible to connect approximately 60 different OTA channels to Profitroom Channel Manager.

"You will manage capacity on both Slevomat and other sales portals from one program."

Only the package prices are specific – you set them on the Slevomat website with your sales representative and edit them directly in your Slevomat profile. For this reason, they are not governed by the changes you make in the Channel Manager. For other sales channels, you will manage the prices via the Channel Manager.

To take full advantage Profitroom features and capabilities, you must have an active Channel Manager product.

If you already use the sales options via Slevomat and the Profitroom Channel Manager, but you do not have both products connected, contact your Slevomat sales representative or the contact person for Profitroom .

Don't have any ProfitRoom products yet, but are you interested in the offer? Contact us: spoluprace@ profitroom .eu , tel.: 724 149 322.

Other options offered by Profitroom are Booking Engine, CRM, WebAssistant, Websites, Marketing Services, and it is up to you whether you use them.

In the next phase of integration, you will prepare the structure of your rooms that you will sell through Slevomat. This includes the type of rooms, the number of beds and the number of extra beds for each of them. For example, Double room 2+0, Triple room 3+1, etc.)

It is important that the data in the table corresponds to the room categorization in Profitroom , i.e. the room types should be set the same in all systems due to the synchronous connection, which is always 1:1.

You will provide the list of rooms to your Slevomat sales representative, who will help you with the setup.

The settings on the ProfitRoom side are covered in the e‑manual, which you can find here: Opening and closing sales options (CHM) via the Help Center directly in your Profitroom Suite profile.

1) The customer requests a cancellation of the reservation

Cancellations can only be made by Slevomat. Please direct the customer to our customer care (podpora@slevomat.cz, tel. 222 745 354) or send information about the voucher cancellation directly to the e‑mail rezervace@slevomat.cz. We will take care of everything. Please do not delete the reservation from the system under any circumstances. As soon as we cancel the voucher, you will receive a confirmation e‑mail.

2) The customer wants to change the date of stay

If a customer contacts you and wants to change the date, you can immediately agree on a new date with them. After making the change, please inform us by e‑mail rezervace@slevomat.cz so that we can adjust the new date in our system. Unfortunately, the change will not be automatically transferred to us.

3) Customer wants to change room type

When a customer wants to change the room type, you can make the change yourself in Profitroom .

4) What should I do if I receive an email about a new reservation/change/cancellation?

The email is just information for you and is sent as confirmation of the change that Slevomat has made to your system. If you want to be 100% sure, we recommend checking its implementation directly in Profitroom .

5) What should I do if I receive an order by email, but I don't see it in Profitroom ?

Please sort your orders in Profitroom by creation date and send us a screenshot to rezervace@slevomat.cz. We will check everything and get back to you.