Bookolo

Bookolo system is a comprehensive solution offering modern online products intended for the direct sale of hotel capacities (for example, Channel Manager or Booking Engine) with transparent, intuitive administration for managing accommodation capacities and setting prices .

Bookolo system has been operating in the hospitality segment for many years and thanks to its experience, it is able to set up Bookolo products for each client in order to make the best use of the online potential of hotel websites and maximize online revenue ¯.

What does Bookolo offer?

The connection of the accommodation facility to Slevomat must be arranged with your sales representative. To complete the connection of your system with Slevomat, we need to obtain the ID of your hotel in the Bookolo system.

If you already use BOOKOLO as a hotelier, just find the Hotel Settings section in the system. Open Settings in the top bar, then click on the System field ( first from the top) and scroll to the bottom of the page. There you will find the ID of your hotel, which you will share with the sales representative when arranging the event. At the same time, please inform Bookolo at support@bookolosystem.com and the link will be prepared for you in Bookolo system extranet.

The connection is successfully completed the moment we enter your ID into our system. We will of course keep you informed.

In case of any questions, you can contact us at the e‑mail rezervace@slevomat.cz , or contact us at the phone number 222 703 629.

1) The customer requests to cancel the reservation

Direct it to us at Slevomat's customer department, tel.: 222 745 354. Alternatively, send a cancellation request with the voucher number to e‑mail rezervace@slevomat. cz and we will take care of the cancellation. Cancellation cannot be made by the accommodation facility. Please do not keep the reservation in any case, after the cancellation in our system you will receive a confirmation email and the reservation will automatically disappear from the system.

2) The customer wants to change the date of stay

If the customer contacts you and wants to change the date, you can immediately agree on a new date with him. After making the change, please inform us again at e‑mail rezervace@slevomat.cz so that we can adjust the new date in our system. Unfortunately, the change will not be sent to us automatically.

3) The customer wants to change the room type

When the customer wants to change the room type, you make the change yourself in Bookolo . It is not necessary to inform us about the room change.

4) What should I do when I receive an email about a new reservation/change/cancellation?

The e‑mail is just information for you, it is sent as a confirmation of the change that Slevomat has made in your system. If you want to be 100% sure, we recommend checking its implementation directly in Bookolo .

5) What should I do if I receive an order by e‑mail, but I don't see it in Bookolo ?

Please sort your orders in Bookolo by date of creation and send us a screenshot to e‑mail rezervace@slevomat.cz. We will do everything and get back to you.